Anyone who’s ever worked in an office where one or more employees don’t get on will know how damaging workplace conflict can be.
If you find it hard to get on with someone else on your team or in your office, it can be difficult to know how best to deal with these kinds of scenarios. Now The Business Desk has offered some advice for dealing with workplace conflict.
Among the tips provided by the publication are to pick the right time and place to address the issue. You need to make sure you’re in an environment where you can have a civilised conversation and that you have time to talk through the problems.
During the discussion you should both be given time to voice your opinions, but do this in a way that’s respectful and doesn’t personally attack the other person.
From a manager’s perspective, it can be hard to know how to cope with tension within your team. If you’re new to a management role and want some guidance about how to approach these kinds of situations, you could sign up for unlocking conflict training.
As a manager you also need to be aware of the wellbeing of every member of your team. Last year the TUC released data showing that nearly one-third of employees have been bullied while at work.
Running successful mediation sessions between the employees involved in this kind of activity can not only make work better for the person being bullied, but also for other members of the team who may not have known how to cope with this kind of behaviour.